01The seller and operator may be different companies
A cruise line, resort, concierge, travel agent, app, or tour marketplace may sell an activity performed by a local operator using another entity’s vessel and staff.
Preserve listings, branding, representations, contracts, payment recipients, communications, and the disclosures identifying independent contractors.
02Foreign location can affect law and practical evidence collection
Territorial waters, flag, port, passenger residence, booking location, defendant domicile, contract, and treaty issues may affect jurisdiction and governing law.
Witnesses, vessels, medical providers, police, port authorities, and operators may become difficult to reach after travelers return home.
03Travel and health records prove more than treatment
Evacuation, changed flights, lodging, travel companions, canceled activities, assistance calls, insurer communications, and foreign medical bills help establish the event and resulting losses.
Keep originals, translations, currency information, and proof of payment.